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Privacy Policy

1. TechTroops’ commitment to maintaining your privacy

TechTroops’ Privacy Statement has been created because we value our users and recognise their right to keep personal information private. This statement discloses our information gathering and dissemination practices.

2. Collecting information on TechTroops visitors

TechTroops collects information on our site visitors collectively including which sections of the site are most frequently visited, how often and for how long. This data is always used as aggregated, non-personal information. TechTroops utilises this information to improve and enhance our services by monitoring the areas on the site which are most popular to you.

3. Collecting information on TechTroops’ Website

All forms on our website are optional, we only collect personal information about you in order for you to take full advantage of TechTroops’ services. This includes but is not limited to online bookings and newsletter subscriptions.

4. Email communications from TechTroops

TechTroops provides newsletter subscribers with selected information about our company via our email newsletter. This free service is sent to registered users and provides the option of opting out. TechTroops may also make you aware of additional products and services which form part of your relationship with TechTroops.

5. Storage & Security of Personal Information

TechTroops takes all reasonable steps to ensure the security of our system. Any information which we hold for you is stored on secure servers that are protected in controlled facilities.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by TechTroops. However, TechTroops Pty Ltd will not be held responsible for events arising from unauthorised access of your personal information. You can also play an important role in keeping your personal information secure, by maintaining the confidentiality of any password and accounts used on the TechTroops’ site.

6. TechTroops External Links

TechTroops provides links to third party sites. The use of your information by these third party sites is not within the control of TechTroops Pty Ltd and we cannot accept responsibility for the conduct of these companies.

7. Feedback

TechTroops welcomes ideas and feedback about all aspects of the site. TechTroops stores feedback that users send to us. This feedback will be used to administer and refine the services we offer.

In some instances you may provide comments to us regarding our services. These comments may be displayed on our website to other users, if you do not wish for your comments to be displayed please email webmaster@techtroops.com.au and we will remove your comments.

8. Privacy & Site Changes

From time to time, TechTroops may review and update its privacy statement. Revised versions will be updated on the website.

We really appreciate the quick response times and personalised service we get
from Techtroops. The team helped us scale up our systems when we
upsized two years ago and have exceeded all
our expectations. Thank you!

Jason, Solution Focus Psychology

TechTroops were fantastic with getting our website set up. Our trooper was
professional and friendly and explained everything involved.
I would highly recommend them to other
associates and friends.

Suzy, Gardening Northside

It's been 'top shelf' service over the past twelve months. It is always a risk
changing IT providers but the decision to engage TechTroops was
one of the best business decisions I've made.

Tim, Chase Recruitment

When I had to call in the troops I was pleasantly surprised to find them polite,
easy to understand, personable and they fix things FAST! I have
recommended you to friends and will come to
you first next time... Thank you!

Lysia, Greenwich, NSW

TechTroops were a pleasure to do business with. The prompt appointment time
was very important and they didn't let me down. I would not
hesitate to call again if the need arises and
recommend your services. Thankyou!

Greta, Kensington, NSW

TechTroops have been looking after our IT needs for many years now.
They are a wonderful and professional outfit, a breath of fresh
air in an environment rife with “experts”. They've done
it all and are highly recommended.

Joanne, Pega Systems

My trooper was professional, efficient and extremely helpful. I love it when a
technician actually knows what they are doing. Thanks TechTroops
Everyone I know has heard of you now !!

Robin, Natural Energy Bodywork

In a world where standards of service are increasingly poor, it was refreshing
to find an organisation committed to real expertise. TechTroops
know what they are doing. It is a relief to
finally find a service like this.

Leicester, Cremorne, NSW

I can’t believe how prompt your callback was to organise a time to come.
Fantastic! Your Trooper was extremely helpful and efficient.
Thankyou Techtroops - I will not hestiate
to call you again!

Leanne, St Ives, NSW

I needed a new home computer - mainly to run games for the kids and I did not
know what to look for or what was good value... TechTroops came
to the rescue. Great PC, great price, fully
installed in 3 days! Top Service!

Karen, Elanora Heights, NSW

I just wanted to thank you for the great job you did on Wednesday. You arrived
on time and fixed the problem without making me feel like an
idiot. A great service that didn't cost me an
arm and a leg. I will call again!

Richard, Alexandria, NSW